DATA CONTROLLER

Who is responsible for processing your data?
Company Name: GRUPO HUB SALES S.L., hereinafter referred to as BIG SALES
Registered Office: CALLE ALFONSO XII, NUM 32, PLANTA BJ, PUERTA A, 21003 HUELVA – (HUELVA)
Tax ID: B21605308
Email: general@bigsales.es

In the processing of User’s personal data, BIG SALES guarantees compliance with the current data protection regulations, LOPD 3/2018 and GDPR EU 679/2016, as well as the regulations on Information Society Services and Electronic Commerce (LSSICE or LSSI). The following information is provided regarding data processing. This privacy policy sets forth the manner and provides the necessary information regarding the management and processing of personal data collected on this website. The user must read, understand, and accept it before proceeding.

MINORS

Access and use of this website are prohibited to individuals under 18 years of age. BIG SALES informs that there are software programs available to limit browsing by filtering or blocking certain content. This acceptance also extends to third-party entities that may need access to the files to fulfill the contract.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the accuracy and truthfulness of the data you provide to BIG SALES, exonerating it from any responsibility in this regard. The user guarantees the accuracy and authenticity of the personal data provided, supplying complete, truthful, and correct information in the various forms on this site.

INCORPORATION OF THIRD-PARTY DATA

If you provide personal data of third parties, you declare that you are authorized by those individuals to provide their data and that you have informed them in advance of everything contained in this privacy policy, especially regarding our company and how they can exercise the rights granted to them by law. BIG SALES assumes no responsibility for the data of these third parties that you provide, being solely responsible for obtaining prior authorization and providing the necessary information to the interested parties.

What data do we collect?

We may process your IP address, the operating system or browser you use, and even the duration and recording of your visit, anonymously. If you provide us with data through contact forms, order forms, information requests, or similar, you will be identified so that we can contact you, process your order, or request additional information about our products or services if necessary.

PURPOSE OF DATA PROCESSING

For what purpose do we process your personal data?
The data we request at all times are appropriate, relevant, and strictly necessary for the purpose for which they are collected. Depending on the form or section you access, the information you provide will be used for the purposes described below:

1. The specific purposes indicated on each of the pages where the electronic registration, contact, purchase, subscription, inquiry, or similar form appears.
2. To respond to your requests and inform you about our services, your orders, or any type of request you make through any of the contact forms on our website.
3. To facilitate our users’ subscription to our publications, periodic news, or blog if applicable.
4. To compile statistics for commercial purposes.
5. To send you our own commercial communications related to our products, services, news, or promotions, through any electronic, postal, or telephone means, as well as those of companies that collaborate with BIG SALES. These third parties will never have access to your personal data, and these communications will always be about products and services related to our sector.
6. To facilitate becoming a follower of BIG SALES profiles on social networks linked to our website. In this regard, we want you to know that the processing of your personal data within these social networks will be governed by the privacy policies of these networks. Therefore, the exercise of rights by BIG SALES will be limited to what is allowed by the respective social network. For this reason, we recommend that before following our profiles on social networks, you review the terms of use and privacy policies of those networks.
7. To facilitate the financing of your purchases through third-party companies that offer this service.
8. To study user preferences, demographic characteristics, traffic patterns, and other aggregated information to better understand who constitutes our audience and what they need. Tracking our users’ preferences also helps us display the most relevant advertisements to you (navigation data, access habits, traffic).
9. To comply with legally established obligations. The user will be solely responsible in the event of providing false, inaccurate, incomplete, or outdated data, being liable for any damage or harm, direct or indirect, that may result from failing to fulfill this obligation.
10. In the context of our enabled profiles on social networks, where we may process your data when you interact directly with us and send us a direct message to address a request. We may also track or publish on social networks mentions of our brand through users’ public profiles and hashtags created for this purpose.

LEGAL BASIS FOR DATA PROCESSING

What is the legal basis for processing your data?
Depending on the processing, the legal basis will be:

• For the registration and management of your user account: your own consent by accepting and clicking the corresponding acceptance box.
• For the management of the purchase of our products, their invoicing, and corresponding shipment: the execution of the contract and your own consent by accepting the terms and conditions of purchase.
• For the processing of data provided through different contact sections or forms: your own consent by accepting and clicking the corresponding acceptance box.
• For the processing of data to send you electronic newsletters with offers, promotions, and news related to our activity, commercial and/or promotional information: your own consent by accepting and clicking the corresponding acceptance box.
• Regarding access habits and activity developed by users and the creation of commercial profiles using data derived from cookies: your own consent by accepting and clicking the corresponding cookie acceptance box.
• For the creation of anonymous statistical reports on access habits and activity developed by users on the web and the creation of commercial profiles using data derived from the management of contracted products and services: the legitimate interest of BIG SALES to carry out such processing in accordance with current regulations.
• Regarding direct marketing, fraud prevention, and ensuring network and information security, as well as services provided through these systems or information networks: the legitimate interest of BIG SALES to carry out such processing in accordance with current regulations.
• Regarding the sharing of data within a business group or among entities affiliated with a central organization for internal administrative purposes: the legitimate interest of BIG SALES to carry out such processing in accordance with current regulations.
• Regarding possible criminal acts or threats to public security, as well as the transmission of data related to such acts or threats to the competent authority: the legitimate interest of BIG SALES to carry out such processing in accordance with current regulations.
• Regarding data processing on social networks: the legal basis for processing these data will be the contractual relationship or compliance with legal obligations if you are already a customer of BIG SALES, and the legitimate interest of BIG SALES to monitor social networks according to the criteria of each social network in which we have a presence.
• Regarding data processing on our website: the legal basis for processing these data will be your consent if you authorize the publication of your photographs, images, or posts on our website.

CONFIDENTIALITY IN DATA PROCESSING

BIG SALES treats your data with absolute confidentiality, maintaining the necessary duty of secrecy, in accordance with its obligation to safeguard the data and take all measures to prevent their alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the stored data, and the risks to which they are exposed in accordance with current regulations.
All BIG SALES personnel with access to personal data are aware of their obligations regarding data processing and the duty of secrecy and confidentiality, which will persist even after the employee’s employment relationship with BIG SALES ends.

How long will we retain your data?

The personal data provided will be retained as long as you do not request their deletion or cancellation and as long as they remain appropriate, relevant, and limited to what is necessary for the purposes for which they are processed.
However, after the termination of the contract, the data may be kept blocked, exclusively available to judges and courts, the Public Prosecutor’s Office, or competent Public Administrations for five years, to meet possible responsibilities arising from data processing.

Social networks: We can only consult or delete your data in a restricted manner, having a specific profile under the policies of the respective social network. For this reason, we will process your data for as long as allowed by maintaining the connection as friends or clicking “like,” “follow,” using our hashtags, or other similar equivalent actions used on our social media profiles.

Collaborators or candidates: The retention period for your data will be one year unless you exercise your right to cancel before this period. After this period, we will automatically proceed with the cancellation and destruction of your resume.

Competitions, sweepstakes, or activities: We retain personal data for the period necessary to fulfill legal obligations.

Do you have the right to withdraw your consent?

Yes, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal.

Will automated individual decisions and/or profiling be carried out that produce legal effects or significantly affect the individual in a similar way?

No, at BIG SALES, no automated decisions or profiling will be carried out with the data provided by the individual that produces legal effects.

RECIPIENTS OF YOUR DATA

BIG SALES may share your data with:

• Manufacturing and distributing companies of the products sold, as well as companies providing logistics services, solely for the purpose of enabling them to deliver the order to the address indicated by the user.
• Banks, financial institutions, and companies providing electronic invoice services, deferred payment, and/or installment payment services for collecting the services or products offered.
• Service providers with whom BIG SALES has a contractual relationship and who guarantee compliance with their respective confidentiality obligations, as well as external service providers or IT service providers, CRM, software, maintenance, or other equivalent management providers.
• Third parties, when there is a legal obligation to provide data in compliance with applicable legal provisions.
• In the case of cookies, data may be provided to third parties such as Google or social networks, in accordance with the cookie policy.

DATA PROTECTION RIGHTS

How can you exercise your rights?

The user has the right to access their personal data, request the rectification of inaccurate data, or, if applicable, request their deletion when the data is no longer necessary for the purposes for which it was collected. You also have the right to request the restriction, portability, and opposition to the processing of your data, in certain circumstances and for reasons related to your particular situation. In the case of automated processing, you have the right to transfer the data to another company.

For the exercise of your rights, you can contact us at the following email address: [insert email]. You can also exercise your rights by writing to the postal address of the entity mentioned at the beginning of this notice.

When receiving your request, we may ask for your identification data to verify your identity. Your request will be answered within a maximum period of one month from the receipt of your request.

In the case of disagreement with the processing, you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD), which is the competent control authority in Spain.

CHANGES TO THE PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.